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Kitchen Remodel
“When we bid out the work to complete our kitchen remodel, we were looking for a number of things from a contractor:
– Professionalism
– Commitment to quality
– Project management to coordinate the entire process
– Constant and consistent communication (both listening and delivering)
– Cost-effectiveness
We agreed to go with Room by Room because we felt they would deliver on all of these qualities based on our conversations with Tom and testimonials from their vendors and clients.
We can now say with certainty that we made the right choice. RBR not only met all of our requirements, they managed to exceed them with every interaction we had with all of their team. Though it was disruptive, RBR made it more than bearable because of their diligence, hard work, and good humor.
We couldn’t be more pleased with the outcome and we have received many compliments on the kitchen. We will certainly be recommending RBR to our friends & family and will use them in the future to update other rooms in your house.”
– Marty B
Review Source: Houzz | August 13, 2021
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Kitchen Remodel
“We hired Room by Room to complete a kitchen remodel. They performed the demolition, removed a soffit and moved plumbing and electrical conduit, installed the cabinets/hardware and crown, took care of the electrical and plumbing, and wound up installing the appliances too.
Lee Anne was a breeze to work with, kind and helpful. They were flexible with us and rolled with our punches. We love love love our beautiful new kitchen! We’d recommend Room by Room!”
– Kassi H
Review Source: Houzz | June 3, 2021
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Kitchen Remodel
“Great work on our kitchen remodel and exceptional service. The communication and follow-up from Tom and Lee Anne are second to none. I highly recommend Room by Room.”
– Greg A
Review Source: Houzz | May 7, 2021
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Kitchen Remodel
“RBR recently remodeled our kitchen. The project was a complete tear out of the entire kitchen including the removal of a wall. The final product turned out better than we could’ve imagined.
Everyone we came in contact with was professional and knowledgeable, starting with the owner, Tom Scanlon, his staff, and suppliers. The quality of the workmanship was excellent. We will hire RBR for any future projects and would recommend them to anyone.”
– Tracey S
Review Source: Houzz | March 17, 2017
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Master Bath Remodel
“RBR expanded our outdated half master bath to a full with a custom shower. They also moved our washer and dryer to the basement, updated the electricity, and installed an ejector pump.
The courteous, professional crew took the time to make sure each part of the project was finished right. We can’t wait for them to come back and do the next room!”
– Maureen P
Review Source: Houzz | March 4, 2017
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Bathroom Remodel
“When I decided to remodel my hall bath in the fall, I researched quite a few companies online and interviewed three. Of the three I met with, it was an easy decision to select RBR.
The owner, Tom Scanlon, explained very precisely what would be done, when it would be done, and how it would be done. The quote he gave me was detailed and exact. Adam, who did the remodeling, came on time, worked diligently, and cleaned up each day.
Tom also stopped by each day to oversee the work. I was so pleased with the final product that I immediately made arrangements to have RBR remodel my master bath in December 2016.
One aspect that I was particularly appreciative of is that Tom made arrangements for me to meet with a tile designer, bathroom designer, and stone/quartz fabricator. These professionals also worked me through the process and offered valuable suggestions, while always keeping my budget in mind.
If I had any questions, Tom and his staff, especially his delightful office manager Lee Anne, were readily available. I have received many compliments on the 2 remodels, and I wholeheartedly recommend RBR for anyone looking for a professional, well-priced company.”
– Linda G
Review Source: Houzz | February 12, 2017
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Bathroom Remodel
“Sam Fantalvo assessed the project and provided a very comprehensive and detailed proposal. He was friendly, knowledgeable, and provided good suggestions of what needed to be done and he was excellent to deal with. We were very impressed with him.
We definitely will consider using RBR in the future.”
– Chris
Review Source: Networx
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Bathroom Remodel
“I have hired RBR once, then several other times. I am very pleased with their work, everything was cleaned up. They did a great job, nice people. Everything was great. Will use them again later.”
– John D
Review Source: Networx
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Bathroom Remodel
“Excellent company. Work done on time and very high quality and respectful of my home; very clean and neat. An awesome company and I highly recommend them.”
– Corinne S
Review Source: Networx
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Historic Bathroom Remodel
“My husband & I live in a historic home on the national registry with the United States Department of Interior. Our home was designed by students of Frank Lloyd Wright and built-in 1905. The home has never left the family and now is in its fifth generation.
Our bathrooms on the second floor were the originals and we started to have a water leak from the cast iron tub that was going into the first-floor den ceiling, so it was time to start addressing the problem.
After exhaustive research (most contractors wouldn’t even touch it because the home was over 100+ years old) I found ROOM BY ROOM. This contractor had done work for HGTV, and I thought that if they had worked for them, then HGTV had most likely done a great job of vetting this contractor.
ROOM BY ROOM was not at all intimidated by our job. In fact, they felt honored to be working in a historic home and considered it to be a great learning experience for all of us.
We worked collaboratively on the design for it was important to us that it looks vintage and within the Frank Lloyd Wright style, but be new and improved. We succeed in this goal. The project was managed by Mr. Frank Folisi along with a team of professionals all of whom displayed excellent skill sets.
The team was honest, hard-working, respectful, good communicators, and all around just good people. The quote was on target, the project timeline was spot on, the crew came every day, and because I did not want a dumpster in front of the house they took the garbage out every day and swept up before they left! In fact, the City of Berwyn who inspected the project shared with us how impressed they were with this company. Our bathrooms look amazing, so beautiful, and turned out better than I even imagined.
My friends and family cannot believe the transformation. Mr. Folisi took pictures throughout the job, so when you have him come out to do your quote, ask him to take a look you will be amazed as well. I cannot express how satisfied we are with this organization.”
– Steven & Susan E
Review Source: Networx
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Total Bathroom Renovation & Second Floor Laundry Area Remodel
“INCREDIBLY, this was the first company my husband and I hired whose professionals were ON-TIME EVERYDAY, had someone working at the site EVERYDAY, and did a FABULOUS job. We live in an old house (built in 1897).
RBR respected our vision of keeping the integrity of the home we love while helping us make aesthetic decisions. The work included gutting a horrible 1950’s bathroom (including a cast-iron tub) and framing part of an adjacent closet for the new laundry area on day one.
Mario & crew poured new concrete for the shower base, removed cast iron plumbing & installed new PVC/copper piping, vents/water mains/gray box & 220 electrical for stackable laundry units, added a seat & niche to the expanded shower area, ceramic floor and shower tiling, new window, door casing and floor trim, and installation of new cabinets & glass backsplashes.
Mario and his fantastic crew paid attention to details- our bathroom is SHOWROOM BEAUTIFUL!! But everyone– from Ms. Butler at the home office, to Mr. Folisi, our sales person and main contact, to & Mark the electrician–was responsive, professional, knowledgeable, hard-working, CLEAN, and considerate.
Other than some extra costs associated with electrical, (we expected (and budgeted for) this old house encountering some electrical issues) there were NO surprises that threw our budget off track. Of course, what every homeowner dreads…the final inspection; PIECE OF CAKE!
Everything was approved and we are loving our new bathroom and second-floor laundry. Our only regret is that we hadn’t known about RBR prior to hiring other people for our other major remodels. We would recommend RBR for complete gut remodels and would only want to work with the same crew! THEY WERE AWESOME!!”
– Larry
Review Source: Networx
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Bathroom Remodel
“Working with RBR was great. From our first meeting with Rick, we felt confident this was the company to go with. He walked us through step by step. He came with us to all of our appointments to pick out tile, fixtures and our vanity top. Since this was our first major remodel we knew nothing. Him and LeeAnn in the office were great about answering all of our questions.
The crew that did the work was also great. Tino and his guys were prompt and worked continuously to get the job done. They did a tremendous job. We couldn’t be happier. They were very patient when we had to stop them to make crucial decisions on the placement of items.
Once the job was complete and we found a small leak under our sink they were very quick to come out and remedy it. LeeAnn even followed up a few days later to make sure it was still all okay. Great people and quality all around. We will definitely recommend them to family and friends.”
– Sara S
Review Source: Houzz | December 3, 2020
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Bathroom Remodel
“Room By Room’s Frank Folisi has created an “A” team of top performers from Lee Anne Butler to electrician Dominic and his dad, plus a second father and son team who worked together to create a safe, modern shower and dressing area for our home. Excellent tile and grout work by a very professional crew.
This is our third experience with Home Advisor and we highly recommend their service.”
– Norma & Ted P
Review Source: Houzz | August 27, 2020
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Bathroom Renovation
“Rick C and his team were very helpful, timely, and professional. We are very pleased with the quality of the bathroom renovation done by RBR. We highly recommend RBR and will use them again if the need arises. Thank you!”
– Susanne S
Review Source: Houzz | July 31, 2020
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Bathroom Renovation
“Tom and his team at Room by Room did a great job renovating our home’s bathroom. The workers were skilled, arrived every day on time, cleaned up at the end of the day, asked questions if there was an issue, and were very polite.
Tom arrived every day to review the work completed and confirm we were satisfied with the quality of the work performed. The job was completed on time and on budget and we are completely satisfied with the bathroom renovation.”
– Art V
Review Source: Houzz | May 29, 2020
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Bathroom Remodel
“Great bathroom remodel. Efficient and very easy to deal with. Helpful suggestions and available always for questions and information. The best remodel I’ve ever had.”
– Judi C
Review Source: Houzz | October 20, 2017
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Double Bathroom Remodel
“I purchased the home a few years ago. I love the house and the neighborhood. However, two bathrooms and the powder room were out-of-date. From the colors and materials, I think they had been there since the 1950s or even earlier. I talked with several general contractors and was so glad to finally work with RoomByRoom.
Frank was our field contact. He’s very easy to work with and always on top of everything. To give you a few examples. When I was at the tile shop, I called Frank to ask about the number of tiles needed. He picked up the phone right away – and that’s on a Saturday. When we needed some more materials, I ordered them over the phone and Frank was so kind as to pick them up for me. When I asked Frank questions or raised concerns, he’s always very responsive. I, myself, am a certified project manager, I know how important this kind of communication is crucial to a project.
I never met Lee Anne in person. However, she coordinated everything from the office, not only with their crew but also with other parties such as the fabricator, fixture seller, glass door provider, etc. She managed the logistics perfectly and was always responsive too. To be honest, there were unexpected issues. However, we always had mutual respect and worked together for the right solutions.
I love the new bathrooms and powder room. I enjoyed working with Frank, Lee Anne, and their crew. I felt they loved what they did and wanted to make things perfect. They did not just make the money and leave. I trust and strongly recommend RoomByRoom.”
– Y Zhang
Review Source: Houzz | January 3, 2019
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Basement Remodel
“Room by Room completely built a powder room in my unfinished basement and I love the end result. Greg and Derek were pleasant, courteous, and accommodating. I am very detail-oriented, if I found anything not up to my standard it was quickly corrected. Good job, guys.”
Review Source: Houzz | July 8, 2020
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Basement Remodel
“We LOVE LOVE LOVE our basement! Seriously, we can’t talk high enough about Tom & his team. A couple years ago we bought a home & they built our breathtaking kitchen and now completely redid our basement. They work quick, reasonable pricing, VERY friendly and make your dreams come true. I can’t thank them enough. We will use them moving forward & we will always recommend them to others :)”
– Jenna & Justin
Review Source: Houzz | January 25, 2021
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Basement Remodel
“Upon purchasing a new home we decided to update our basement/rec room tile along with our bathroom floor and laundry room. I have to say working with Frank and his team has been amazing! We picked out a beautiful tile and decided to lay it in a herringbone pattern and the results are stunning!
Frank and his team pay attention to every detail. Not only did our project finish on time but we absolutely love how they transformed the space into a work of art! I would highly recommend using RBR they are the best!”
– Lucie D
Review Source: Houzz | November 10, 2020
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Basement & Bathroom Remodel
“Overall excellent experience with RBR. Great customer service and craftsmanship. They provided a complete gut remodel to our large basement bathroom, including difficult tile work and steam shower and fixture installation.
We were so happy with RBR that we hired them for a second job that involved installing new flooring in our basement, along with repainting the entire basement. We look forward to working with RBR again.”
Review Source: Houzz
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Residential Remodel
“Have used RBR multiple times now, they are by far the most professional contractors I have ever worked with. Their standards are high and have always exceeded my expectations. Incredibly easy to work with. Above and beyond service.”
– Matt
Review Source: Houzz | May 18, 2021
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Residential Remodel
“RBR is the best contractor I have ever worked with. They are competent, helpful, positive, responsive, and communicative. I had a few challenges that required on-site troubleshooting and creative solutions and they came through above and beyond what I would have expected.
Tom and Lee Anne are so professional and just a delight to work with. Their carpenters are first-rate too. It was a seamless partnership and my most efficient and enjoyable construction project to date. I will be calling them again.”
– Mary L
Review Source: Houzz | February 15, 2021
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Residential Remodel
“I would highly recommend RBR. From the first moment we called to get an estimate until we paid the last payment, we had quick responses from Tom and Lee Anne. We are very pleased with the plumbing, tile, painting, and fixtures. They made the process very painless. The workmanship is excellent and we are very happy with the results. Thanks, RBR!”
– Manny
Review Source: Networx
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Kitchen & Bathroom Remodeling
“I had a great experience with RBR. Rick, Jack, and Lee Anne were all responsive with my needs and inquiries. Jack who did the actual work did a great job with all aspects and did a wonderful job in creating a great transition of my wood flooring to the new ceramic tile he installed. I felt the entire process went smoothly from demolition to installation.
The vendors that they recommended for the supplies were very helpful. Everything was reasonably priced. Project went quickly and was done in three weeks. This was in part because everything was already onsite. The price I noted is for the work they provided and not the bathroom accessories. I have already referred them to friends and family.”
– Kim
Review Source: Networx
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Residential Remodel
“RBR is a completely reliable and professional group of people. The quality of the work and the employees are fantastic. I would absolutely use RBR again in the future and I’ve recommended them to others.”
– Susan R.
Review Source: Networx
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Residential Remodel
“We were so happy with the work RBR did. Not only did they do an excellent job for us on what they could do, they referred us to great folks to do the things they couldn’t do. We will have them back to do two other areas that were not in our budget for this time.”
– Mary S
Review Source: Facebook | Feb 2017
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Kitchen & Bathroom Remodel
“I want to take a moment to provide feedback and review on RBR. We recently had a bathroom remodel project. The PM (Rick) and team are all above and beyond, and we couldn’t have asked for more.
They’re well organized before and after the project, extremely customer-centric, genuinely care about our budget, and focus on the objectives and our tight timeline. More importantly, the workmanship was incredible, and the work performed each day was on schedule (some time ahead of schedule) and maintaining a clean environment. Yes, that’s another big compliment!
They come in early in the morning, get the work done, and quietly leave the housekeeping it so clean like they were never here. We were blessed to have this team. I couldn’t say enough good things about RBR and this team.
When we needed changes to the project, they all contributed ideas and improvised as a team. Of course, we need to be reasonable customers with changes in project cost, but they were there to help us meet our objectives. Excellent work!”
– Amanda
Review Source: Networx | August 13, 2021
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Kitchen, Bathroom, & Nursery Renovation
“I cannot say enough good things about RBR after they completed our major kitchen, bathroom, and nursery renovations. We had never done major renovation work like this before, and all we heard stereotypically was that it would take longer than you think, cost more than you think, and the contractor would be difficult to work with.
RBR completely shattered our expectations. They finished our work a week EARLY, on budget, and were a pleasure to work with the entire time. Tom and Lee Anne were responsive, flexible, professional, and honest. The RBR crew was courteous, clean, friendly, and clearly took pride in their work, often going above and beyond what was asked to make sure everything was perfect.
We could not be more thrilled with how everything turned out, and cannot recommend RBR enough!”
– Stacy L
Review Source: Houzz | November 9, 2020
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Kitchen & Family Room Remodel
“From first meeting Tom I knew they were the contractors for our kitchen/family room remodel. Tom explained all of our options and came up with a plan that fulfilled a longtime dream. Working with Tom and LeeAnne was so easy!
There was never a time, weekday or weekend morning or evening when a question arose that they didn’t return a call or email within the hour. LeeAnne was on top of everything from soup to nuts.
As for their crew Greg and Derrick we were thrilled. On-time every morning doing impeccable work and leaving our home neat and clean at the end of every day. We made some changes to the original plans along the way with no question, they just rolled with it. We could not be happier with the timely manner in which the project was completed.
Tom told us 3 weeks from start to finish and they were exactly on track! As for their subcontractors for the cabinets and counters, they were great as well. RBR exceeds our expectations and each day when I enter my new kitchen and family room I feel as if I am in a dream!
We would without question give them 10 stars if we were able. We would highly recommend RBR for your home remodeling and have already done so. You won’t be disappointed by hiring them!”
– Denise G
Review Source: Houzz | October 28, 2020
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Residential Remodel
My first experience with RBR was approximately 8 years ago. We had recently had a miserable experience with another contractor (who basically tore up our house and rarely finished anything), so needless to say we were apprehensive about diving in again. Home remodeling/construction can be very overwhelming and intimidating, especially after a bad experience.
Tom turned out to be the polar opposite of our original contractor. He immediately put us at ease. We discovered that RBR is aptly named. Tom goes room by room with his customers at their own pace – no pressure tactics, no hard sell. His ideas were perfect for us (he has great vision and an eye for detail).
He really understands the concept of a budget, but never sacrifices on quality. He is also incredibly accessible and responsive via phone call or text, traits in very short supply in contractors these days. His crews are punctual, friendly, hard-working, and they do a fantastic job of cleaning up at the end of each day. Tom visits the worksite quite often to check on things and answer any questions or concerns.
Finally, Tom’s main concern is customer satisfaction. He will make sure that the job is done right no matter what, and he never “nickel and dimes” his clients. Over the years, RBR has remodeled virtually every part of our house, most recently an amazing home gym.”
– Michael
Review Source: Houzz | October 1, 2020
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Basement Room Overhaul Remodel
“Room by Room completely built a powder room in my unfinished basement and I love the end result. Greg and Derek were pleasant, courteous, and accommodating. I am very detail-oriented, if I found anything not up to my standard it was quickly corrected. Good job, guys.”
– Brenda H
Review Source: Houzz | July 8, 2020
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Residential Remodel
“Got the job done ahead of schedule. Lee Anne was amazing at scheduling, coordinating, and handling issues that came up. Great craftsmanship on laying the tile. Would use them again!”
Review Source: Houzz | July 31, 2020
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Residential Remodel
“They did a great job. Very professional and friendly. I would highly recommend them. Started and finished the job just as they said”
Review Source: Houzz | July 7, 2020
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Residential Remodel
I hired RBR in the Fall of 2019. It took a few months for my project due to City restrictions and trying to acquire necessary permits and inspections during holidays. My condo needed to be completely renovated – nothing had been repaired or replaced since it was built in the early 2000s.
Also, I got 4 bids from contractors and RBR was the most reasonable. There was one contractor that offered a lower price and then he totally flaked and left me completely hanging. RBR was recommended by The Tile Shop. I wish I had heard of them first.”
– Karen S
Review Source: Houzz | June 26, 2020
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Master Suite Remodel
“Tom and his crew did an awesome job remodeling my master suite! Once we started things rolled along without issue. Tom stopped in almost every day and was always available for questions. Any issues were handled quickly.
The quality of the work was excellent and I would absolutely use them again and have recommended them to others! Look forward to working with them on the list of all the other things I want to do!”
– drzich
Review Source: Houzz | June 10, 2020
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Residential Remodel
“RBR is the best!! We’ve been in our house for 25 years and they are the most professional, most skilled, and most accommodating company we have ever used for house remodeling or improvement work.
We had 2 bathrooms completely gutted and remodeled, everything new and everything is done with great skill and timeliness. The crew of 2 guys were real pros and cleaned up each day. Manager Frank and LeeAnne are such great people to work with—I miss them!”
– Marian
Review Source: Houzz | August 9, 2019
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Residential Remodel
“RBR was beyond exceptional. I cannot thank them enough, which is why I’m giving them a five-star review all the way around. Lee Anne was our first point of contact and she scheduled a meeting with Frank (foreman) and he came to look at the bathroom and gave us an estimate. Every single person we came in contact with at RBR was beyond professional. I had gathered about 3 other estimates and RBR was the lowest ($11,500 for labor + materials).
I think the best part of this process was that we were allowed to pick out whatever we wanted as far as materials went. RBR has partnerships with The Tile Shop and Studio 41 – so you get their contractor discount (20%). We were able to come in under budget with labor costs from RBR and our materials overall. ($15,475) The workers were beyond nice and kind and especially clean!!!!
We live in a 45 story high rise and if there’s any dust left in the hallway you will get charged some maintenance fee. These guys were professional, clean, respected our home, etc. such a pleasure to work with.
The next time we hire RBR to do the guest bath, we definitely want the same crew! I don’t know how we got so lucky with finding them! Lee Anne is the absolute best project manager I’ve ever come in contact with. I’m pretty type-A and very organized…Lee Anne blew me out of the water. She’s on top of EVERYTHING! She’s a godsend!
Frank was amazing – we loved that he did what he said and he said what he did. No smoke and mirrors. He knows his stuff and guess what – Frank was there almost every day!!! I thought we’d see him maybe once at the beginning or end, but no – Frank was there almost every day to make sure progress was being made.
Our crew’s main guy was Tino. Tino was so sweet and took great care of us. He included us in the process every single day. Hope we get to work with him and his crew again! All in all, if you’re thinking of a renovation, hands down, please look at this company. I will be a repeat customer and plan to spread the word on RBR!”
Review Source: Houzz | July 27, 2018
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Residential Remodel
“I cannot say enough about how much I enjoyed working with Tom, LeeAnne, and the entire team at RBR. I have recommended them to others and I would most certainly work with them again if the occasion arose!
Professional and high-quality work from corner to corner of my house from a highly competent crew created the house we dreamed of. No drama, no problems.”
– Corinne S
Review Source: Houzz | June 12, 2017
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Residential Remodel
“I highly recommend hiring RBR for any of your home improvement projects. It was a pleasure working with them. They exceeded expectations. I hired them to install new windows, completely remodel a powder room, install new light fixtures and demo a couple of kitchen cabinets.
The entire experience was so easy. They are also extremely responsive. I will be hiring them again for future projects. Ask for Sam.”
– Janet
Review Source: Houzz | May 1, 2017
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Residential Remodel
“We have hired Room By Room to design and remodel two of our condos in Chicago. We had kitchens remodeled in both and a bath & fireplace wall in our second. Tom listens to what we would like to do and comes back with a design each time that requires minimal changes. He is creative and very knowledgeable. He gets us.
Tom is on the project each day until it is completed and is available at any time to discuss any questions we may have. He is flexible and accommodating (even when we add additional “ideas” to the remodel). Tom’s crew does a great job and gets the work done within the timeline we were quoted. We would highly recommend RBR for any of your remodeling needs!”
– Brian G
Review Source: Houzz | February 10, 2017
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Residential Remodel
“I have done 3 jobs with RBR and I couldn’t have asked for anything more! Tom is always there and stands behind the work that is done. Once a project is begun, they complete it and do not pull people off for other jobs.
They are respectful to your home and leave the work area clean each night. I will never do another home remodel without RBR.”
– Debbie H
Review Source: Houzz | January 19, 2017
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Residential Remodel
“We had a loft-style master bedroom walled off into a true master suite with a second walk-in closet. The master bath was completely gutted and remodeled into an updated look.
We could not have been happier with every step of the project. The initial meeting was very thorough and the bid was very competitive. The communication was superb throughout the entire process – Frank was always responding to our questions and concerns promptly.
When we went to pick out fixtures and tile, the stores had all the project information already there. RBR handled all deliveries and returns. We gave the workers keys at the beginning of the project and they worked 5-6 days a week straight through to get it finished within the time frame given.
We are very happy with the quality of the work and the way everything turned out. Our neighbors are jealous of the new bathroom – I would recommend RBR to all of them!”
– Greg D
Review Source: Houzz | January 17, 2017
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Kitchen Remodel
“RBR were terrific. Their estimate was competitive and detailed, they showed up on time, did the work as promised, and were flexible around our schedule. The kitchen looks wonderful and was completed timely and on budget.
Also, the workers were friendly and respectful of our home. Their suppliers were excellent and saved us a significant amount of money.”
– C Gorman
Review Source: Houzz | January 12, 2017